1. Eligibility for Returns & Exchanges
- Returns/exchanges are accepted only for damaged, defective, or incorrect products.
- A return/exchange request must be raised within 24 hours of delivery via email or WhatsApp.
2. Return Process
- Email us at tasprojects12@gmail.com with images of the damaged product.
- Upon approval, we will arrange a pickup or request you to return the item.
- The product must be unused, in its original packaging, with tags intact.
3. Refund Policy
- Refunds (if applicable) will be processed within 7-10 business days after receiving the returned item.
- Shipping charges are non-refundable.
4. Exchange Policy
- If eligible, you may request an exchange for the same or similar product.
- Exchanges are subject to availability.
5. Non-Returnable Items
- Sale items, customized orders, and accessories are not eligible for return/exchange.
6. Late or Missing Refunds
If you haven’t received a refund yet, check with your bank or payment provider. If the issue persists, contact us at tasprojects12@gmail.com
